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Featured articles

• Forgot PBX Login Details
• Voicemail Greeting Management
• Working with Voicemail
• Data Retention

ConnectUC Mobile Apps

• Get to Know ConnectUC Mobile
• ConnectUC Mobile FAQs

ConnectUC Desktop/Web

• Get to Know ConnectUC
• Installing UC Desktop App using PWA (Progressive Web App)
• Use one-click calling with ConnectUC
• Pop-ups and Notifications
• Managing Progressive Web Apps (Chrome and Edge)
• Report an Issue
• Calling
• Voicemail
• View all articles in “ConnectUC Desktop/Web”

vFax

• Sending a Fax
• Email to Fax

Call Reports

• Call Report - Missed Calls

Network and Phones

• IP Addresses & Ports
• Connecting Yealink W56H to W60B
• Routers with Known Issues
• Broadband Routers
• Enabling WiFi on Yealink T53W and T54W

SIP Trunking

• Setting up a 3CX SIP Trunk

SMS

• SMS by Email

Voicemail

• Voicemail Greeting Management
• Working with Voicemail
• Voicemail Structure Menu

Call Recording

• Call Recordings

Conference Bridge

• Conference Controls
• Creating Conference Bridges

ReachUC

• ReachUC Mobile App Setup Instructions

How To

• Forgot PBX Login Details
• How to add a Holiday
• Feature Codes
• Open Ports On Your Firewall
• Acceptance of Service Form

Web and Video Conferencing

• Web and Video Conferencing User Guide

E911

• E911 Testing

FAQ's

• Data Retention

Auto Attendants

• How to Update an Auto-Attendant Greeting by Telephone
• Adding Auto Attendants
• Auto Attendant Best Practices

Troubleshooting

• VoIP Echoing: What Causes It and How to Stop It