Article suggestions
This article is designed to help you familiarize yourself with the various tools and options within ConnectUC.
This article describes how to install the UC Desktop app using PWA (Progressive Web App).
This article explains how to use the ConnectUC 'Report an Issue' feature, which allows users to provide feedback on their ConnectUC experience.
This article explains how to use ConnectUC Calling features, including dialing, muting, call parking, adding calls, holding, transferring, and recording.
This article explains how to use the Voicemail features within ConnectUC.
This article explains how to park and unpark calls, and how to manage parked calls in the Parking tab.
This article explains how to use ConnectUC's Chat and Meeting features, which allow ConnectUC users to Chat and initiate video-capable Meetings with other ConnectUC users.
This article explains how to use SMS with ConnectUC, including sending and receiving messages, managing conversations with one or more parties (multi-party SMS), and file attachment requirements.
This article explains the functions of the ConnectUC Contacts tab that allows you to view, add, and interact with contacts.
This article explains how to use the ConnectUC Fax functionality, which includes sending, receiving (for users that support it), and managing inbound and outbound faxes.
This article explains how to manage ConnectUC User Settings and Preferences, including the ability to set their status and notification preferences, manage profile and contact information, manage audio/video device settings, manage blocked numbers, call settings, and notification settings.
This article explains Chrome's Media Engagement Index score index and how can impact ConnectUC at login. The article also explains how to bypass the "app is muted" issue that can occur when logging in to ConnectUC.