Knowledge base

ConnectUC (2)

ConnectUC Mobile (2)

• Get to Know ConnectUC Mobile
• ConnectUC Mobile FAQs

ConnectUC Desktop/Web (17)

• Use One-Click Calling with ConnectUC
• Get to Know ConnectUC Desktop / Web
• Installing ConnectUC Desktop App Using PWA (Progressive Web App)

View all 17

E911 (1)

Testing (1)

• E911 Testing

FAQ's (2)

Data Retention (1)

• Data Retention

Yealink (1)

• Yealink T5x Series Screen Icons

How To (1)

How to Articles (5)

• Forgot PBX Login Details
• Feature Codes
• Open Ports on Your Firewall

View all 5

Network and Phones (3)

Routers (2)

• Routers with Known Issues
• Broadband Routers

IP and Ports (1)

• IP Addresses and Ports

Yealink (2)

• Connecting Yealink W56H to W60B
• Enabling WiFi on Yealink T53W and T54W

Reports (1)

Call Reports (1)

• Call Report - Missed Calls

SIP Trunking (1)

3CX (1)

• Setting up a 3CX SIP Trunk

SMS (1)

SMS by Email (1)

• Send SMS via Email

vFax (2)

Fax Portal (2)

• Sending a Fax in the Fax Portal
• vFax and HIPAA Compliance

Email to Fax (1)

• Sending an Outbound Fax by Email

Web and Video Conferencing (1)

User Guide (1)

• Web and Video Conferencing User Guide

Troubleshooting (1)

Echoing (1)

• VoIP Echoing: What Causes It and How to Stop It

Call Center (1)

Reports (1)

• Call Center Reports

Features (5)

Auto Attendants / IVR (3)

• Auto Attendant Best Practices
• Adding an Auto Attendant
• Update an Auto Attendant Greeting by Phone

Voicemail (3)

• Voicemail Greeting Management
• Managing Your Voicemail
• Voicemail Menu Structure

Ring Groups (1)

• How to Add Users to an Existing Ring Group

Call Recordings (1)

• Listen To and Export Call Recordings

Conference Bridge (2)

• Conference Bridge Controls
• Creating a Conference Bridge